Skip to Main Content

Before continuing, we'll explain why we use cookies

This Imagin website collects data about your browsing through first-party and third-party cookies, in order to:

  • Analyse it to improve the website, products and services.
  • Personalise the advertising you see about products or services.

The personalisation of advertising is based on a profile created about you from your browsing data (for example, which sections of our website you visit). You can find out more about the use of cookies in our cookies policy

Reject Accept Set cookies
Menu
  • Accounts
    • Bank accounts
      • Account no fees
      • Youth account imaginTeens
      • Kids account imaginKids
      • Cuenta para extranjeros
      • View all accounts
    • Cuentas para jóvenes imaginTeens
      • Cuentas para niños
      • Cuentas para niños
      • Beca para estudios
    • You may also like...
      Faqs about Open online account
      Bring your salary to imagin and get up to €150
      View more Next
  • Cards
    • imagin Cards
      • MyCard
      • imagin Credit Card
      • MyCard LOS40 Card
      • View all cards
    • Youth Card
      • Request Youth Card
    • You may also like...
      Faqs about Cards
  • Financial products
    • Loans
      • Personal loan
      • Pre-approved loan
      • Home improvement loan
      • Travel loan
      • Education loan
      • View all loans
    • Insurances
      • Health insurance
      • Home insurance
      • View all insurances
    • Mortgages
      • Fixed mortgage
      • Help young people Madrid
      • Help young people Balearic Islands
      • Help young people Andalusia
      • Help young people Castilla y León
    • Ahorro e Inversión
      • Ahorro e inversión
      • Ahorro e inversión
      • Ver todo
    • Shop Wivai
      • Our online shop
      • Fondos de inversión
      • imagin and invest
      • Ver todo
  • Mobile Banking
    • Mobile Banking
      • Bizum
      • View all the options
    • imagin App
      • Sharing expenses
      • Organize your day to day
    • Shop Wivai
      • Nuestra tienda online
    • You may also like...
      Faqs about Mobile Payment
  • Be imagin
    • About us
      • Benefits of being imagin
      • Our Commitment
    • Enjoy
      • imaginPlanet
      • imaginMusic
      • imaginGames
      • Discounts
    • Help
      • Offices and ATM’S
      • Faqs
      • Contact
    • You may also like...
      We are the perfect digital bank for you.
      Whoever you are, we are your digital bank.
      View more Next
Hazte cliente
Esta es la descripción del logo de imagin en mobile
Next
  • Accounts
    • Bank accounts
      View all accounts
      • Account no fees
      • Youth account imaginTeens
      • Kids account imaginKids
      • Cuenta para extranjeros
    • Cuentas para jóvenes imaginTeens
      • Cuentas para niños
      • Cuentas para niños
      • Beca para estudios
    You may also like...
    Faqs about Open online account
    Bring your salary to imagin and get up to €150
    View more Next
  • Cards
    • imagin Cards
      View all cards
      • MyCard
      • imagin Credit Card
      • MyCard LOS40 Card
    • Youth Card
      • Request Youth Card
    You may also like...
    Faqs about Cards
  • Financial products
    • Loans
      View all loans
      • Personal loan
      • Pre-approved loan
      • Home improvement loan
      • Travel loan
      • Education loan
    • Insurances
      View all insurances
      • Health insurance
      • Home insurance
    • Mortgages
      • Fixed mortgage
      • Help young people Madrid
      • Help young people Balearic Islands
      • Help young people Andalusia
      • Help young people Castilla y León
    • Ahorro e Inversión
      Ver todo
      • Ahorro e inversión
      • Ahorro e inversión
    • Shop Wivai
      Ver todo
      • Our online shop
      • Fondos de inversión
      • imagin and invest
  • Mobile Banking
    • Mobile Banking
      View all the options
      • Bizum
    • imagin App
      • Sharing expenses
      • Organize your day to day
    • Shop Wivai
      • Nuestra tienda online
    You may also like...
    Faqs about Mobile Payment
  • Be imagin
    • About us
      • Benefits of being imagin
      • Our Commitment
    • Enjoy
      • imaginPlanet
      • imaginMusic
      • imaginGames
      • Discounts
    • Help
      • Offices and ATM’S
      • Faqs
      • Contact
    You may also like...
    We are the perfect digital bank for you.
    Whoever you are, we are your digital bank.
    View more Next
Hazte cliente
en Language selector
  • es
  • ca
Help
Contact
FAQ's
https://www.instagram.com/imaginers_app/ https://www.youtube.com/channel/UCpOj4Kq0YTuanChSgl-Gbqw https://www.facebook.com/imaginersapp/ /

Faqs

  • First steps
  • Features
  • Cards
  • Products
  • Enjoy
  • imagin apps
  • Bankia
  • Settings
  • Security
  • First steps
  • Features
  • Cards
  • Products
  • Enjoy
  • imagin apps
  • Bankia
  • Settings
  • Security

Settings

  • How can I change my profile details?

    You can change your personal details whenever you want. From the 'Home' section, go to the 'Profile options' menu and select 'My profile'. Here you will see all the information you can edit.

  • How can I change the language of the application?

    You can see the app in English, Spanish or Catalan. If you want to change the language, go to the 'Profile options' menu from the 'Home' section, and select 'Settings'. Here you can select the language.

  • What should I do if I can't remember my password?

    If you can't remember your login password for the app, click the "Can't log in?" option on the home screen. We will ask you some security questions to confirm your identity and to help you retrieve your password. 

  • I want to change my password. How do I do it?

    If you need to change your password for the app, go to 'Profile options' from the 'Home' section and select 'Settings'. Then go to 'Change imagin password' and update your password in a jiffy.

  • How can I change the criteria of the advertising I see?

    You can change the settings regarding the processing of your data for receiving imagin advertising at any time. You just need to go to the 'Profile options' menu in the 'Home' section and select 'Settings'. Then go to 'Privacy' and tell us how you want us to communicate with you.

  • How can I leave imagin?

    We hope we never have to say goodbye, but if at any time you want to end our relationship, you can go to the 'Profile options' menu from the 'Home' section and select 'Settings'. Here you will see the option to delete your account.

Download the app
Download the app
Skip to Main Content